So you've perused the portfolio, and you're thinking Lilac Creative could be just the thing for your next website. Now you're just wondering how it all goes down. I'm happy to share!

1. First things first, request an estimate by filling out my little estimate questionnaire right here. Give me as much information as you can on your project, so I can evaluate the needs of your project and give you an accurate estimate.

2. I review your request, and I'll email you my initial quote. If my initial quote sounds good to you, we'll set up a time to talk on the phone go over your project in more detail.

3. Once we've discussed everything your project will require, I'll put together a detailed proposal that will spell out the exact work to be done, the project timeline and billing schedule. I'll send you your proposal with a copy of my basic terms and conditions, and ask that you return the last page of each with your signature. This will act as a contract between you and me, govering your project.

4. When you send me your signed proposal and basic terms, I'll also ask for the deposit at that time. Once I have those three things: the paid deposit, signed proposal and signed terms; your spot in my design schedule is officially reserved.

5. Work begins on your project on the start date set out in your proposal, and we'll start with the design aspect first. I'll create one mock-up of your site (different area layouts may be displayed, depending on the project) designed according to your answers to a design questionnaire I provide you with, as well as the needs and goals of your site that we identified in our initial chat and any subsequent emails. You get up to 3 revisions of your site's layout design.

6. Once you've approved the layout design, I get right to work on the coding. Depending on the size of your project this can take anywhere from a few days to a few weeks, but I always know about how long it will take me to complete, and I let you know that both in the proposal and when I actually get started on the coding aspect of the project.

7. When I've got the code all set and ready to install, I'll send you an invoice for the final payment (payment must be completed before install takes place) and ask you for your hosting account info so I can set up any databases your site needs, upload all the required files, and actually install your site. Setting up your site after installation can take a couple days (again, this depends on the size of your project).

8. After everything is set up and your site is in place, I give you access to your site and teach you how to use it! Once you're comfortable with your site, I'll ask you for the official sign off, at which point you agree that your project is complete, and I wish you all the best for your shiney new site!